Wounded Warrior Project. 10 Years: a decade of service - a lifetime of commitment


Wounded Warrior Project recognizes the importance of the issues leading to the government shutdown. We know they represent significant concerns for Congress, the Administration and the American public. We will maintain our nonpartisan position on individual issues, but will speak out strongly on the need to resolve the current impasse, as well as the looming discussion over the national debt, without a break in the pay, benefits and healthcare earned by America’s veterans, members of the military, and their families.

These brave men and women fought and sacrificed for the very rights and freedoms that allow these debates to go on. We owe them more than this. Wounded Warrior Project urges all involved to put politics aside and do what is right for our nation’s military and wounded.

If you are an Alumnus and Family Support member, we understand you may have questions regarding the impact of the government shutdown and how this decision will affect the services offered to you. Please remember that we are here for you and your family during this time to help provide information, guidance, and support. Below is a basic breakdown of the services that will and will not be affected.

We hope this situation is resolved quickly and has little to no effect on you. In the event that you have questions, concerns, or need support we are here to help.

Your teammates at the WWP Resource Center will be happy to put you in contact with the appropriate teammate or provide you with up-to-date information and guidance. The Resource Center is open from 9 a.m. to 8 p.m. EST Mon-Fri. and can be reached at 888.WWP.ALUM (888.997.2586) or via email at resourcecenter@woundedwarriorproject.org.

Services that will be impacted during the shutdown:


  • Claims processing and payments in the compensation, pension, education, and vocational rehabilitation programs are anticipated to continue through late October. If funding is exhausted claims processing and payments in these programs would be suspended. For information on the VA contingency plan please click here.
  • The VA will be accepting new claims but will not be able to process them. We recommend contacting the WWP Resource Center first in order to determine the best course of action for you.

Services that will not be impacted during the shutdown:


  • VA disability, pension, and GI Bill payments will continue through late October. However, in the event of a prolonged shutdown, payments in these programs may be suspended.
  • Active duty paychecks will not be affected.
  • Social Security and Supplemental Security Income payments will continue uninterrupted with no change in payment dates.


  • Decisions on claims appeals or motions will not be made.
  • Veterans Benefits Administration (VBA) Regional Offices contact service will not be available.
  • Vocational Rehabilitation and Education Counseling will be limited.
  • VetSuccess on Campus suspended.
  • Privacy Act requests and Freedom of Information Act queries will not be processed.
  • Recruiting and hiring of Veteran job applicants will cease with the exception of Veterans Health Administration.
  • Outreach and Public Awareness Activities will be put on hold.
  • The following VA Call Centers and hotlines will be suspended: VBA Education Call Center, Inspector General Hotline, Consumer Affairs (VA home page "contact us," consumeraffairs@va.gov and 202.461.7402)
  • VA's homepage and social media web pages will be updated intermittently.


  • All VA medical facilities and clinics will remain open and fully operational including: inpatient care, outpatient care, mental health care, Vet Centers, prescriptions, surgeries. dental treatment, extended care, etc.
  • If you filled a claim with the VA prior to the shutdown, it will be processed. Please expect delays.
  • VA will not be processing any new claims but you should still file to protect your effective date. To ensure the VA doesn’t lose anything we recommend you contact the WWP Resource Center to file your claim through a WWP benefits service liaison.
  • Military sexual trauma counseling.
  • Acquisitions logistics center will accept and fill prosthetics supply orders.
  • Readjustment counseling services.
  • Insurance and home loan processing.
  • VBA call centers will be open with the exception of education.
  • Department of Defense (DoD) will continue to carry out operations that are essential to safety, protection of human life, and protection of national security.
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